To start the returning process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your information in the fields above and click Start.
- Follow the instructions and select the items you want to return.
- You will get a confirmation email with the shipping guidelines once the return request is approved.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 10 working days.
- Returns are free for the UK and original shipping charges are non-refundable.
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- They must be in original condition with tags attached
- For clothing, unwashed and unworn
- In the original packaging
Free gifts or promotional items are not returnable.
Want to return an item from outside the UK?
Please click here.